FAQs

01

Unable to pause tasks?

Possible causes:
1. Caused by issues with code printing—report to relevant groups and personnel.
2. Caused by incorrect parameters—adjust parameters such as brightness and gain.
3. Caused by improper equipment positioning—adjust the camera or sensor position.
4. Caused by water droplets on bottle caps or dirty camera lenses—report to operators, line supervisors, and relevant groups for debugging and lens cleaning.
5. Caused by scratches on bottle caps or case codes—report to relevant personnel.
02

The monitor shows a black screen or no response after the industrial computer is powered on.

Possible causes:
1. Caused by issues with code printing—report to relevant groups and personnel.
2. Caused by incorrect parameters—adjust parameters such as brightness and gain.
3. Caused by improper equipment positioning—adjust the camera or sensor position.
4. Caused by water droplets on bottle caps or dirty camera lenses—report to operators, line supervisors, and relevant groups for debugging and lens cleaning.
5. Caused by scratches on bottle caps or case codes—report to relevant personnel.
03

Industrial computers freezing?

Possible causes:
1. Caused by issues with code printing—report to relevant groups and personnel.
2. Caused by incorrect parameters—adjust parameters such as brightness and gain.
3. Caused by improper equipment positioning—adjust the camera or sensor position.
4. Caused by water droplets on bottle caps or dirty camera lenses—report to operators, line supervisors, and relevant groups for debugging and lens cleaning.
5. Caused by scratches on bottle caps or case codes—report to relevant personnel.
04

Inconsistent task displays between the front-end and back-end code assignment interfaces due to abnormal closure of the software?

Possible causes:
1. Caused by issues with code printing—report to relevant groups and personnel.
2. Caused by incorrect parameters—adjust parameters such as brightness and gain.
3. Caused by improper equipment positioning—adjust the camera or sensor position.
4. Caused by water droplets on bottle caps or dirty camera lenses—report to operators, line supervisors, and relevant groups for debugging and lens cleaning.
5. Caused by scratches on bottle caps or case codes—report to relevant personnel.
05

Error messages indicating network failure?

Possible causes:
1. Caused by issues with code printing—report to relevant groups and personnel.
2. Caused by incorrect parameters—adjust parameters such as brightness and gain.
3. Caused by improper equipment positioning—adjust the camera or sensor position.
4. Caused by water droplets on bottle caps or dirty camera lenses—report to operators, line supervisors, and relevant groups for debugging and lens cleaning.
5. Caused by scratches on bottle caps or case codes—report to relevant personnel.